About Us

New England Financial® is an open architecture 401(k) recordkeeping provider that excels in compliance, risk management and high-end customer service. Our client service model and state-of-the-art technology are the perfect complement to investment professionals who emphasize high standards in recordkeeping and customer communications. We are a wholly owned subsidiary of Great-West Life & Annuity Insurance Company, and an affiliate of Great-West Life & Annuity Insurance Company of New York, White Plains, New York. The Great-West Family of Company is in its second century of providing financial services throughout the United States.


New England Financial® is a part of the Empower Retirement family of retirement services providers. The information in this "About Us" section refers to all of the Empower Retirement family.

Empower Retirement is the nation’s fourth-largest defined contribution record keeper, based on total participant accounts.1 We provide 401(k), 401(a), 403(b) and 457 services to 24,000 plans representing 4.4 million participant accounts and $172.4 billion in assets at December 31, 2011.


Great-West Life & Annuity Insurance Company, with headquarters in Greenwood Village, Colorado, and regional offices around the country, has a long history of providing financial security for Americans and has consistently received strong ratings. The company’s yearly report highlights its business results and financial stability.


The Great-West Family of Companies2 has provided financial services in North America since 1891 and retirement services in the United States since 1940. Its companies, when combined, compose the fifth-largest life insurer by market value in North America.3

As the author of the 401(k) Answer Book, Empower Retirement is the expert other companies turn to for answers. Our experienced executive team brings unmatched expertise to our customers.


We offer such innovations as behavior-based savings solutions founded on a consistent investment methodology, lifetime retirement income investments, and portability between providers. We provide investment flexibility and develop our own technology so we can tailor it to our clients’ needs.


Empower Retirement leads all providers in the state government 457 plan market, serving 18 states as of December 31, 2010, as well as numerous cities and counties. Established in every market segment, we also serve many of the country’s hospital systems and educational institutions as well as corporate markets.

Working with thousands of plan sponsors across varied industries, GreatWest Retirement Services offers an extensive array of cost-competitive services to plans of all sizes.


We have dedicated implementation and ongoing service teams for our plan sponsors, and our regional service model helps plans run smoothly. Our sponsor website streamlines and simplifies plan administration with automated processing and on-demand reporting.


Our clients can partner not only with Empower Retirement but also with diverse subsidiaries of Great-West Life & Annuity for specialized services, including investment management and advice, outsourcing, and trustee and brokerage services.


Empower Retirement ® refers to products and services provided by Great-West Life & Annuity Insurance Company; Great-West Life & Annuity Insurance Company of New York, White Plains, New York; their subsidiaries and affiliates. Great-West Life & Annuity Insurance Company is not licensed to conduct business in New York. Insurance products and related services are sold in New York by its subsidiary, Great-West Life & Annuity Insurance Company of New York.  The trademarks, logos, service marks, and design elements used are owned by Great-West Life & Annuity Insurance Company.

1 As of Dec. 31, 2011. Pensions & Investments, April 2012.

2 Great-West Family of Companies refers to products and services offered through The Great-West Life Assurance Company, London Life Insurance Company, The Canada Life Assurance Company, Great-West Life & Annuity Insurance Company, Great-West Life & Annuity Insurance Company of New York, FASCore, LLC (FASCore Administrators, LLC in California), EMJAY Corporation, Great-West Trust Company, LLC, Putnam Investments, LLC and their affiliates and subsidiary companies.

3 From Bloomberg data as of Dec. 31, 2011.